If you have ever stood in the pet-food aisle squinting at bags that all promise “complete and balanced” nutrition, you are not alone. Here is something most Aussie owners do not realise: in Australia, pet food is not regulated the way human food is. There is no mandatory government standard a brand must meet before it lands on the shelf. Understanding what that means, and knowing the few things to check on a label, can genuinely protect your dog or cat.
Why pet food safety is in the news right now
The RSPCA has renewed its call for mandatory oversight, warning that the lack of enforceable regulation is putting pets at risk. Its position is blunt: a mandatory standard that every producer must be audited against is needed to guarantee food safety and traceability, along with a consistent, industry-wide recall process. The concern is not hypothetical. In one Victorian incident, at least 23 dogs died and many more became ill after eating unsafe pet food linked to liver failure.
Momentum is building at the state level too, with South Australia looking at becoming the first jurisdiction to legislate pet-food safety. For now, though, the national picture remains voluntary, which puts more of the responsibility on you as the owner.
What “unregulated” actually means for your pet
There is an Australian Standard for pet food, AS 5812, which covers ingredient sourcing, processing, heat treatment, labelling, storage and recalls. The catch is that it is voluntary. Brands choose whether to comply with it. Members of the Pet Food Industry Association of Australia (PFIAA) sign up to it; plenty of other products on the market do not.
The practical consequence sits with recalls. If a company follows AS 5812, a recall process applies when a problem is found. If a brand has not signed up, there is no legal obligation for it to recall a product over a pet-health concern, so any recall is entirely at the company’s discretion. That gap is exactly what welfare groups want closed.

Five things to check on any pet-food label
You do not need a nutrition degree to shop smart. Run through these five checks before you buy:
- The nutritional adequacy statement. This tells you whether the food is “complete and balanced” for a specific life stage (puppy, adult, senior) or whether it is only meant as a treat or top-up. Complete-and-balanced foods reference AAFCO nutrient profiles.
- A named animal protein. Ingredients are listed in descending order by weight. Look for a clearly named species such as chicken, beef or fish near the top, rather than vague terms.
- A visible batch or lot number and a use-by or best-before date. These matter if a recall is ever announced, because they let you check whether your bag is affected.
- Clear manufacturer contact details. The first step if you ever suspect a problem is to contact the maker, so make sure a name, address or phone number is on the pack.
- PFIAA membership or a reference to AS 5812. This signals the brand has opted into the voluntary standard, including its recall obligations.
What to do if you suspect a problem
If your pet becomes unwell and you think their food might be the cause, stop feeding it and keep the packaging, including the batch number. Contact the manufacturer first using the details on the label. Just as importantly, take your pet to a vet. Your vet can report the case through PetFAST, an industry surveillance system; when three or more similar cases are logged for a product, it is investigated. If the manufacturer’s response is unsatisfactory, you can also raise it with the PFIAA, which will try to help even when the brand is not a member.
None of this replaces professional advice. Every pet is different, and some need specific diets for medical reasons. Consult a licensed veterinarian for diagnosis or dietary recommendations specific to your pet.
Frequently asked questions
Is pet food regulated in Australia?
Not by mandatory law. There is an Australian Standard, AS 5812, covering manufacturing, labelling and recalls, but compliance is voluntary. Members of the Pet Food Industry Association of Australia commit to it, while other brands may not.
What does “complete and balanced” mean on a label?
It means the food is designed to provide all the nutrients your pet needs for a particular life stage, based on AAFCO nutrient profiles. If a label lacks this statement, the product may be intended only as a treat or complementary food, not a full diet.
How do I know if my pet’s food has been recalled?
Keep the packaging and note the batch or lot number and use-by date. Check the manufacturer’s website and the PFIAA for recall notices, and speak to your vet if your pet shows symptoms. Recalls are only guaranteed for brands that follow AS 5812.
Key takeaways
- Australian pet food is governed by a voluntary standard (AS 5812), not mandatory law.
- Recalls are only assured for brands that comply with the standard, such as PFIAA members.
- Check the nutritional adequacy statement, a named protein, batch number and date, and maker contact details before you buy.
- If you suspect a problem, keep the packaging, contact the manufacturer, and see a vet who can report it through PetFAST.
- Always consult a vet for diet advice specific to your pet’s health needs.

